Keep every repair, customer and dollar moving.
TechShield Auto brings appointments, repair orders, inspections, estimates, payments, inventory, customer history and multi-location operations into one connected workspace.
Today at a glance
The tools your front desk, technicians and managers actually need.
Each module shares the same customer, vehicle and repair context, so your team spends less time re-entering information.
Work board & repair orders
Move work from check-in through diagnosis, approval, completion, invoicing and closeout.
Appointments
Schedule customer visits, assign technicians and convert appointments into active repair work.
Digital inspections
Record vehicle condition, technician notes, recommendations and photo evidence.
Estimates & repair authorization
Create estimates, capture approval decisions and record repair authorization with signer and consent evidence.
Invoices & payments
Track balances, cash/card/check payments, split payments, refunds and receipts.
Inventory & purchasing
Track parts by location, reserved stock, adjustments, suppliers, purchase orders and receiving.
Customer history
Search one customer and see vehicles, repair orders, estimates, invoices, payments and service history.
Secure customer portal
Customers can securely view their vehicles, invoices, inspections, appointments, payments, maintenance reminders and service recommendations.
Cash, reporting & audit
Understand collections, workshop day-close differences, operational activity and important account changes.
Communications Center
Customer communication workspace prepared for SMS/email provider integration. Provider connection is required for message delivery.
One continuous path from booked appointment to completed payment.
Give each employee access to the shop locations they actually work in.
Multi-location controls remain part of the TechShield Auto platform, but new multi-location activations are temporarily disabled. Existing product controls for staff access, work boards, appointments, repair orders, inventory, purchasing and payment activity remain preserved.
- Assign one or multiple locations per user
- Choose a primary location for each employee
- Keep an all-locations view for authorized roles
- Enforce access in the API, not only in the interface
Built with accountability and separation in mind.
Choose the plan — and how you want to handle card payments.
Basic includes the complete core workshop workflow plus appointments, estimates and customer history. Premium adds the advanced operational modules for inventory, inspections, purchasing, reporting and customer-facing tools. Multi-location remains in the platform but is temporarily unavailable for new activations. Each plan has a lower monthly software price when the workshop uses a TechShieldIT-provided Verifone terminal.
Core front-desk and repair workflow for shops that want a clean, organized daily operation.
Core system + Basic modules
- Customers & vehicles
- Repair orders & work board
- Appointments & scheduling
- Estimates & approvals
- Invoices & payments
- Repair authorization
- Customer history
The full operational platform for growing repair shops that need advanced operational tools.
Everything in Basic, plus
- Digital inspections
- Inventory by location
- Purchasing & receiving
- Cash & operational reports
- Maintenance reminders
- Audit log
- Secure customer portal
- Communications Center (provider connection required for delivery)
Prices shown do not include applicable taxes. Multi-location is temporarily unavailable for new activations. With-TechShieldIT-Verifone pricing includes the TechShieldIT terminal program for secure payment processing. Standard transaction and processor fees apply. Hardware or terminal-service terms, when applicable, are confirmed during onboarding.
Tell us about your repair shop.
Submit your shop details and TechShield will follow up to activate the right workspace for your team.